You can send us a cancellation request under the header 'Change or Cancel' in 'My Trip - ViewBooking' on our website.
1} Sign in on
2) Go to the 'ViewBooking'
3) Choose the option 'Cancel ticket' and follow the steps.
Please note: this is a cancellation request, your booking has not been cancelled yet!
Cancelling your trip will always involve costs. Depending on the ticket conditions of the airline, you have the right to receive a (partial) refund. You can read these conditions on your booking request acknowledgement under the header: 'View ticket conditions'
We will help you to calculate the costs of your cancellation and check if you will receive a (partial) refund.
(If your departure is within 4 days or if your booking was made today, please contact us by phone.)